ROAMING MAN Wifi Rental Order Issues Returns

What is ROAMING MAN WiFi Rental?

ROAMING MAN offers global wifi rental provider, providing a Wi-Fi hotspot via respective Telco Operators  Data to connects any WiFi enabled device - smartphones, laptops and tablets - to 4G internet. 

Wherever you go, just turn on your ROAMING MAN WiFi hotspot and enjoy surfing the internet!


Is it real 4G network?

Yes, it is 4G high-speed internet access, up to 150Mbps for downloading and 50Mbps uploading. You may get 3G internet access in some countries, because RoamingMan service is based on the local internet service provider. The device may have weak or no signals in airports, mountains, highways, ports, basements, islands, high seas, etc. Please restart the device and connect to a network after moving to a more accessible location.


How does the Free Delivery Service work?

Refer to the short video below to understand the free delivery option:      



Do I really get unlimited internet?

The data that you receive is unlimited, but in some countries, FUP (Fair Use Policy) may be applied when an individual user has exceeded a certain amount of data within a specified time period. We recommend to avoid streaming videos or using excessively large amounts of data. When the data usage reaches 500MB within a day (24 hours), your connection speed may slow down to 256kbps download and upload speeds. However, the connection speed will recover to high speed the following day.


What devices does it work with?

Any Wi-Fi enabled device, such as smartphones, laptops and tablets, will work with the ROAMING MAN WiFi hotspot device. Up to 5 devices may be connected simultaneously.


Do I have to configure anything before connecting my device to ROAMING MAN?

No configuration is necessary. Turn on the ROAMING MAN device then select the wifi hotspot name on your device. Enter the password located on the back of ROAMING MAN device.


Can I check my data usage?

Daily data usage may be checked with any mobile browser. Enter 192.168.43.1 into the address window and your daily data usage will be displayed. A user guide with detailed instructions will be included in your ROAMING MAN pouch. 


What is 4G high speed?

4G high-speed internet enables up to 150Mbps for download and 50Mbps upload. You may get 3G internet speeds  in some countries because our ROAMING MAN WiFi service is based on the local Telco Operators .The device may have weak or no signals in airports, mountains, highways, ports, basements, islands, high seas, etc. 


Do I get unlimited data usage?

Generally, mobile data usage by respective Telco Operators is unlimited, but in some regions and countries, FUP (Fair Use Policy) may be applied when an individual user has exceeded a certain amount of data within 24 hours. When the data usage reaches 500MB within a day (24 hours), the connection speed may slow down to 384kbps for download and upload speeds. The connection speed will recover to high speed again the following day.


Where will my ROAMING MAN WiFi Hotspot works?

ROAMING MAN WiFi hotspot works in the following 130+ destinations via respective Telco Operators data network.


Asia Countries/Regions: Bahrain, Bangladesh, Brunei, Burma, Cambodia, China, Hong Kong China, India, Indonesia, Israel, Japan, Jordan, Kazakhstan, Kuwait, Laos, Macao China, Malaysia, Mongolia, Nepal, Oman, Pakistan, Philippines, Qatar, Saudi Arabia, Singapore, South Korea, Sri Lanka, Taiwan China, Tajikistan, Thailand, UAE, Vietnam, Yemen


South America Countries: Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Guyana, Peru, Suriname, Uruguay, Venezuela


North America Countries/Regions: Anguilla, Antigua and Barbuda, Aruba, British Virgin Islands,  Canada, Cayman, Curacao Islands, Costa Rica, Dominican Republic, El Salvador, Grenada, Guadeloupe, Guam, Guatemala, Haiti, Jamaica, Martinique, Mexico, Nicaragua, Panama, Puerto Rico, Saint Martin, Saint Vincent and the Grenadines, Saipan, Trinidad and Tobago, Turks and Caicos Islands, United States


Africa Countries: Algeria, Angola, Egypt, Ghana, Kenya, Madagascar, Mauritius, Morocco、Nigeria, South Africa, Tanzania, Tunisia, Western Sahara, Zambia


Europe Countries/Regions: Albania, Austria, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland, Ireland, Isle of man, Italy, Jersey, Land Islands, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, United Kingdom, Vatican


Oceania Countries: Australia, Fiji, New Zealand


Disclaimer:

Roaming Man only serve as a wifi rental provider, while respective countries wifi data is provided by the local Telco Operators. For an example, the data in Singapore is powered by Singtel, data in Malaysia is powered by Digi, meanwhile the data in Thailand is powered by AIS etc.


Will it work on a cruise ship?

ROAMING MAN will work by ports or on land where there is cell reception, but not far out at sea (only satellite technology is available far from land). However, ROAMING MAN Hotspots will work when your ship gets closer to ports and at cruise destinations. The closer you are to land, the better connection you will receive. 


Will it work on an airplane?

Sorry, your ROAMING MAN hotspot will not work on an airplane. 

ROAMING MAN partners with local cellular carriers to provide outstanding data service for our users. Only satellite technology works up in the air.


Disclaimer:

Roaming Man is only a wifi rental provider, while respective countries wifi data is provided by the local Telco Operators.

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